Understanding the Claims Process

  • Filing a Claim:
    • The policyholder submits a request for compensation to the insurance company.
    • Claims are reviewed based on policy terms, exclusions, and evidence provided by the insured.
  • Claims Adjuster:
    • An insurance representative who investigates the claim, assesses the damage, and determines the payout.
  • Settlement:
    • After the adjuster’s assessment, the insurer offers a settlement. This can be accepted, negotiated, or disputed by the policyholder.

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